. There was no option to cancel since there were no more cars and no more companies (it was Dec 30th!!)... so the only option was to buy their own insurance.. which was frustrated and get me really mad
Desventajas: The guys giving u the car and checking it, taking pictures, was asking for tip, saying they're not being paid by Hertz, they only work for tip.. how true is this???
When I declined to buy extra insurance (liability is included) they said that I have to leave a deposit $7000 USD, which is pretty much a cost of a new car.
Nos comentaron que un día posteriormente de haberlo rentado llegaron nuevos vehículos con menos de 50kms.
Desventajas: We have rented cars several times at Cancun, so we know how the insurance cost works. You make your reservation and plan on paying roughly double once the liability insurance is added in. Always decline the collision insurance, since it is covered by our credit card. This was our third time renting from Europcar.
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The worst was the unexpected pricing. I will be filing a dispute claim with Alamo today because of the excessive charges that built up throughout the rental process, resulting in over $525.00 for a 4 day rental of a small Jeep. Unacceptable.
Devolver en otra oficina Por favor, indica la día de origen del conductor ? Si tienes menos de 30 abriles o más de 70 necesitaremos tu fecha de inicio para poder mostrarte la selección más adecuada de vehículos.
In US we just drop the car and go. In Mexico you have to wait the rep to release the contract then you have to sign all the paper. then you can go. I will not happy and never rent at dollar
Then they give you the price for their mandatory insurance: 4-5 times the rental price! Insane. Actually it is usual in Cancun. Check the reviews before any reservation !
This was between completly unprofessional and a clear trick to extract more money from foreign tourists! My advice wojld be to stay away from this agency and the possible scam
After heading for the door, they decided to drop the price of it somewhat. The best thing to do is make reservations with a few different companies, so if they jerk you around you Gozque simply walk get more info to the next company and do business.
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El único inconveniente fue que la empresa de alquiler Sixt en Cancún, México, se encontraba fuera del aeropuerto y cerraba antiguamente de lo indicado. Tampoco había un servicio de transporte hasta la empresa de alquiler."”